At Crunchysparavoor, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, website, or mobile app.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and delivery address (for reservations, delivery orders, and inquiries).
Payment Information: Payment details like credit card information (processed securely through third-party providers).
Order Information: Details of your food orders and preferences.
Location Data: If using our app or website for delivery or nearby restaurant suggestions.
Device and Browsing Information: Data such as IP address, browser type, and interaction with our website or mobile app (e.g., pages visited, links clicked).

2. How We Use Your Information
We use your information for the following purposes:

Processing Orders: To process your food orders, prepare deliveries, or manage dine-in reservations.
Customer Service: To respond to your inquiries, complaints, or provide order updates.
Marketing and Promotions: To send you information about special offers, discounts, or new menu items (with your consent).
Personalization: To tailor your experience by remembering your preferences and order history.
Improving Services: To understand your preferences and enhance our restaurant’s services, products, and website.

3. Sharing Your Information
We may share your personal information with:

Service Providers: Third parties that help us operate our restaurant (e.g., delivery companies, payment processors, or email service providers).
Legal Requirements: Authorities, if required to comply with legal obligations or respond to lawful requests.
We do not sell your personal information to third parties.

4. Data Security
We take reasonable security measures to protect your personal information against unauthorized access or misuse. These measures include:

Encryption: Securing sensitive information like payment details through encryption.
Access Control: Restricting access to personal data to only authorized employees and service providers.
Regular Audits: Periodic checks of our systems for security vulnerabilities.

5. Your Rights and Choices
Access and Updates: You may request to access, update, or delete your personal information by contacting us.
Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Cookies Management: Adjust your browser settings to manage cookies and similar tracking technologies.

6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies help us:

Understand and save your preferences for future visits.
Track website traffic and usage data for analytical purposes.
You can control cookie settings through your browser.

7. Children’s Privacy
We do not knowingly collect personal information from children under 13 years old. If you believe we have collected such information, please notify us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website with the new effective date.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: crunchysparavoor@gmail.com
Phone: +91 83040 84788
Mailing Address: Nandanam Arcade, Chakkavila Junction, Paravoor